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Our Vision, Mission & Values

Our Vision

Acindo's vision is to be the world leader in the services industry for the new age. We will earn our customers enthusiasm through continuous improvement driven by the integrity, teamwork, and innovation of our staff.

Our Mission

At Acindo, we work to help our clients and businesses throughout the world realize their full potential by providing dynamic and professional solutions while touching the lives of each and every individual associated with us. Everything we do reflects this mission and the values that make it possible.

Our Values

As a company, and as individuals, we value:

Integrity

We believe in carrying on our business in an ethical, transparent, honest and fair manner. We operate in the spirit and letter of the law. Everything we do would stand the test of public scrutiny. We respect our colleagues, customers and the societies we operate in, and treat them as we want to be treated.

Leadership

We are determined to be the best at doing what matters most. We believe in setting the highest standards possible for our products, services and work. We are all leaders in our areas of responsibility, and have a deep commitment to delivering results in our domains. We continually develop capabilities, eliminate organisational barriers and deliver on our leadership strategies.

Quality Service & Best Practices

We focus on the results required by our clients in order to deliver quality services that add value to their business, exceeding their expectations. We implement world class standards based on best practices, where the primary focus is on customer service excellence, continuous improvement and people innovation.

Teamwork

We recruit the best and most competent people and through extensive training, coaching and counselling, turn them into World Class Professionals. We are a team, sharing our unique talents to help those with whom we work, live and serve. We have confidence on each other's capabilities. We respect and value people with different opinions, experiences and backgrounds. We strive to understand the big picture and then do our part. We know that by working together, we can produce better results than any of us can achieve alone. We believe in encouraging creativity, converting ideas into realities - to make a positive difference for our clients.

Meritocracy

We provide challenging opportunities for personal career advancement based on the effectiveness in serving the client and the company. We maintain standards of personal and business ethics that exceed those required by legal and professional codes. We deliver unique business processes to the needs of each client, providing a groundbreaking example for others to envy.

Commitment

We are committed to investing in the future of our Customers, People and Society. We are committed to leaving a legacy of being the best partner to our customers enriching them through success. We are committed to building a continually stronger and successful organization by growing and empowering our people to create financial freedom for their future generations. We are committed to our society to ensure that we continually touch the lives of people in a positive manner that will lead our company and country into a brighter future.

Empowerment

Empowerment is the process through which our managers enable and help others to increase learning and achieve influence, within a framework. We provide opportunities for our people to take ownership of their career development and encourage them to learn from many experiences, while it is achieving more through their own and other's efforts.